Terms and Conditions


Appointments will be weekly and each session lasts for fifty minutes . The venue for appointments will be advised in advance and may, by agreement, be a counselling room, the counsellorís home or your home.

Where you are attending a counselling room or the counsellorís home, CJK Counselling asks that you respect the privacy of other clients, as they should yours, by not arriving too early for your appointment. Your counsellor may ask you to wait outside in your car in which case you will be met. Otherwise you are asked not to ring the doorbell until 5 minutes prior to your appointment as it will not be answered.

All sessions will be conducted face to face. CJK Counselling does not subscribe to email or text counselling and such media, should contact information be given, will only be used to make or vary appointments, or for the submission of relevant material for a forthcoming appointment. In exceptional circumstances and by mutual agreement, it might be possible to hold skype sessions.


The cost of a consultation will be £45, plus £1 per mile for home visits. CJK Counselling asks that payment is made at the end of each session or in advance for a set number of sessions. Only cheques or cash are accepted although advance payment can be made by bank transfer. CJK Counselling undertakes to give you as much advance notice as possible of holidays or any other need that may arise necessitating the postponement of an appointment. You will not be charged for postponed appointments where you have paid in advance.

Cancellation and missed session policy

If you are unable to attend an appointment please would you let us know as soon as possible and in any case not less than 48 hours. Where there is less notice, or you fail to attend at your appointment time the full fee will be charged. CJK Counselling very much hope that you understand that it is rarely possible to fill appointments at such short notice, which is why it is considered fair to charge for the counsellorís time.


Vital to building trust in the therapeutic process, developing the relationship between counsellor and client as well as ensuring your sense of safety, is confidentiality. Counselling, by its very nature encourages the client to be as open and honest as possible and inevitably personal experiences and sensitive information will be disclosed. This requires trust that whatever is said or maybe disclosed will remain completely confidential. CJK Counselling undertakes that any and all information will remain confidential unless both the client and counsellor agree otherwise, for example to your GP. The only circumstance in which confidentiality might be broken is where there exists a serious risk to the clientís life, if another personís life was at risk or in the rare instance where the counsellor might be liable to civil or criminal court proceedings if they did not disclose client information.

Handling of personal information

CJK Counselling holds all of its client and other records securely and ensures the utmost confidentiality in the treatment of any information held about its clients. No information will be disclosed without the clientís written permission, except under certain rare legal circumstances (e.g. Child Protection). CJK Counselling subscribe to the BACP Code of Ethics for Counsellors and Psychotherapists, copies of which, as well as our own Practice Policy, are available on request. All counsellors working for CJK Counselling are fully insured for professional liability and maintain regular supervision for all client work undertaken. [CJK Counselling has an access to Records policy and comply with the Data Protection Act 1988].


Whilst every session with every client will seek to provide benefit and help there is no guarantee and CJK Counselling cannot be held responsible in such circumstances.

Bank details

Advance payments may be made electronically to CJK Counsellingís bank account with Barclays Bank, account number 30948071 sort code 20-57-06.

Website terms

You use this website at your own risk. Spectulise Ltd. or the site owner takes no responsibility for any action by any person or organisation, regardless of location, as a result, direct or otherwise, of information contained in or accessed through this website whether such information is provided by us or by a third party.


The entire contents of this website is subject to copyright and is owned by Spectulise Ltd., this site owner, or its third party providers. This includes without limitation, all text, files, documents, images, graphics and code.

You may print and copy sections or documents from the website (unless specifically requested not to, such as third party owned content) for your own non-commercial use, providing copyright notices and any disclaimers are retained and credit is given to this website/the original author.

All logos and trademarks may not be used or reproduced without prior written consent from the original owner.

Other than as specifically mentioned above, reproduction of part or all of the contents of this website in any form, is prohibited. If linking to this website we ask that you contact us out of courtesy to let us know.

We cannot guarantee that you have any right to use third party owned content which is available on this website and you must obtain permission from the third party owner before using or downloading such content.

Third party websites and content

This website includes hypertext links to websites managed by third parties outside of our control. As such we provide no guarantee to the reliability of this information and accept no responsibility for its content or availability. We do not endorse or recommend third party websites linked to

Content and comments made on the site may be specific to a particular contributor and may not reflect the views of the site owner.

Content downloads

It is your responsibility to ensure that any content downloaded from this website to your computer is free from viruses and suitable for use on your computer.

Changes to this website

We reserve the right to change any part of this website or these terms and conditions at any time without notice. Any changes to these terms and conditions shall take effect from the next time you access this website. We shall not be obliged to keep this website up to date. The accessiblity features, detailed on the Accessibility page may not always be in use, and are dependent on the content editors of the website.

7 Ide Hill Hall, Phillippines Shaw
Emmett's Lane, Ide Hill TN14 6EY

Counselling Services

Contact us

t: 07783 941520

e: info@cjkcounselling.co.uk